SutureHealth Sender Cheat Sheet

The article below outlines key steps to remember when you are sending your documents. Feel free to save, print, and share this w

SEND TAB INSTRUCTIONS

  • Select your office only if multiple offices apply
  • Choose the template you want to use - Home health, recertification, etc
  • Select the physician needing to sign - Search by name or NPI
  • Choose physician’s location default office will show
  • Choose assistant only if order should go to assistant first
  • Select your patient - search by name or MR#
  • Select the start of care date - when certification period started
  • Select primary diagnosis code only main code needed
  • Check box to preview - to make sure everything looks correct
  • Upload your order form for signature - only upload PDF documents
  • Line up signature boxes move / add signature and date boxes as needed
  • Add check boxes or text areas if needed
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  • Send for signature Goes directly to physician’s inbox

TRACK TAB INSTRUCTIONS

Sort Filters: View - All / Sent / Archive

Status - All / Signed / Rejected / Pending

Filed - All / Not Filed / Filed

Action ButtonsDownload - Downloads signed order for your EMR

Mark as Filed - Filing tool when completely finished with order

Export List - Creates a list to export for billing purposes

Resend - Resends back to signer (only for rejected and retracted orders)

Retract - Removes order from physician’s inbox (only for pending orders)

Archive - Removes from your working list (prior to downloading in your EMR)

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