If you encounter any of the following error messages during your workflow:
- DEPARTMENT_NOT_FOUND
- PROVIDER_GROUP_ID_NOT_FOUND
- PROVIDERS_NOT_FOUND
🛠 What These Errors Mean
These errors typically indicate a configuration issue, which can originate from:
- 🏥 The Athenahealth setup (e.g., missing department or provider group mappings)
- 💻 The SutureHealth configuration
📣 What to Do
➡️ Contact the Support Team
Please reach out to the SutureHealth support team to investigate and resolve the issue.
Provide the following when contacting support:
- The exact error code you received
- A brief description of the action that triggered the error
