📌 What This Means
This indicates that the signer provider associated with a document or workflow could not be mapped to a corresponding provider in Athenahealth.
This could be due to:
- The provider not being set up correctly in Athenahealth
- A missing or outdated internal mapping in SutureHealth
📣 What to Do
➡️ Contact the Support Team
Please reach out to the SutureHealth support team to investigate and resolve the issue.
Provide the following when contacting support:
- The exact error code you received
- A brief description of the action that triggered the error