AthenaHealth - Assign primary insurance to patient

AthenaHealth - Assign primary insurance to patient

Follow these steps to assign or update a patient’s primary insurance:

🔍 1. Search for the Patient

  • Use the search bar in the top navigation bar.
  • Type the patient’s name and select the correct result.
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🏥 2. Choose the Correct Department

  • Ensure you pick the correct patient record associated with the SutureHealth patient.
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🧾 3. Open Patient QuickView

  • Once in the patient profile, click QuickView to access detailed patient information.
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➕ 4. Add Insurance

  • Scroll to the Insurance section.
  • Click ADD NEW.
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📝 5. Assign the Primary Insurance

  • Choose the correct insurance type (e.g., Self Pay or another applicable plan).
  • Complete any additional required fields and save the changes.
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🔁 6. Return to SutureHealth

  • Navigate back to SutureHealth.
  • In the Alerts section, locate the relevant alert and click Fix.
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✅ The patient is now correctly linked with their primary insurance, and the alert should be resolved.

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