Adding and Removing Users

INTRODUCTION

This article will provide step by step instructions on how to add and remove users to SutureHealth.

BENEFITS

  • Create New User Accounts
  • Remove User Accounts

STEPS

Adding A New User

  1. Log in to your SutureHealth Account
    1. SutureHealth: www.secure.suturehealth.com
      1. Once logged into your account, look to the top right hand side of the screen and click on the gray circle containing your initials.
    2. Under the heading, Organizations, Select the organization you would like to add a user to.
      1. A page containing the tabs, profile and users, will appear.
      2. Click on the “Users” tab.
      3. On the right side of the page, click on “Add New”.
      4. Fill out the requested information under the headings ‘Personal ‘ ‘Contact’ and ‘Professional ‘ . After entering the email address in the contact section, the username will auto-populate making both the username and the email address exactly the same.
      5. Once you have completed filling out all of the fields , click ‘Create User’ at the bottom of the screen.

Removing An Existing User

  1. Log in to your SutureHealth Account
    1. SutureHealth: www.secure.suturehealth.com
    2. Once logged into your account, look to the top right hand side of the screen and click on the gray circle containing your initials.
  2. Under the heading, Organizations, Select the organization you would like to add a user to.
    1. A page containing the tabs, profile and users, will appear.
    2. Click on the “Users” tab.
    3. Locate the user you want to remove and select the user by clicking on their name which should be displayed in blue letters.
    4. Once the users profile page appears , scroll down to the “Office Access’ Section
    5. Deselect the offices you no longer want the user to have access to.
    6. Click “Update User” to save all changes and remove access.

TIPS

  • With a non-enterprise/free account, SutureHealth account admins are responsible for adding and removing users and making adjustments to your company's SutureHealth profile.
  • If you have a Sending account you can have up to three free users (admin(s) are included in those 3 users). If you would like to add more than three users please feel free to reach out to our Sales Team at sales@suturehealth.com for more information about becoming an Enterprise client with SutureHealth.

TERMS USED IN THIS ARTICLE

TermOne: “Community” account - is a non-paying SutureHealth account

TermTwo: “Enterprise” account - is a paid subscriber to SutureHealth

image

Terms of Service

Privacy Policy