Adding a Patient

INTRODUCTION

This article will give step-by-step instructions to add a new patient in SutureSign.

BENEFITS

  • Smaller File Size
  • Clear, readable documents

See below for Solutions, Tips, Terms, and Related Articles

STEPS

  1. Log in to your SutureSign Account
    1. SutureHealth: www.secure.suturesign.com
    2. Once logged in to the SEND page, you can jump straight down to the Patient Search Box or fill out the appropriate fields starting with Template and working down to “Patient: ”
  2. Search for the patient
    1. Type slowly and the results will narrow as additional letters are entered. Try searching by
      1. First Name
      2. Last Name
      3. Medical Record Number (MRN)
  3. If you do not see the specific patient, you will likely need to create a new patient-
    1. Start by pressing the plus button to the right of the patient field.
    2. Then, fill out the requested information on the patient.
    3. If there is no similar patient in our system, you will be able to add your patient.
    4. If the patient you add has very similar information to another patient(s) within SutureHealth’s network, you may be asked to verify(double-check) the information you have submitted and click “Add Patient” again
    5. If there is a direct conflict, you will be asked to call our support line (205-417-2400) so that one of our client support staff members may add the patient to our system or correct information on an existing patient.
  4. Once you click save, you will be directed back to the SEND page, and the newly added patient will show within the Patient Box
    1. Once a patient is added it will be available to send for all users at your location
    2. No need to ever add the same patient twice

TIPS

  • Enter as much information that is available to further eliminate any “potential duplicates”

TERMS USED IN THIS ARTICLE

Payer Mix: Insurance carriers, plans, and identifiers

image

Terms of Service

Privacy Policy